Gurugram District, Haryana
Real Estate CRM Software in Gurgaon
A CRM built around how a Gurgaon developer, broker or channel partner sells — every enquiry in one place, auto-assigned to your team, with site visits, broker commissions and follow-up from booking to possession.
- Portal, Facebook & WhatsApp leads
- Site-visit scheduling
- Broker & commission tracking
Gurgaon
Built for New Gurgaon's property corridors.
Gurgaon's growth has followed its roads. A Gurugram Metropolitan Development Authority study, reported by The Tribune, found the city's built-up area grew from 102.50 sq km in 2015 to 168.20 sq km in 2025, with expansion concentrated along corridors that include the Dwarka Expressway, the Southern Peripheral Road (SPR), Golf Course Extension Road and New Gurugram. New Gurgaon covers Sectors 76 to 95 and 102 to 113, and the 27.6 km Dwarka Expressway, fully operational since June 2025, runs from Dwarka in Delhi to Kherki Daula and passes Sectors 102 to 113.
For a developer, broker or channel partner, that means several projects, many enquiry sources and buyers comparing options across more than one corridor at the same time. A real estate CRM keeps every enquiry, site visit, booking and payment follow-up in one place, so no buyer is left waiting for a call back. Our office is in Sector 84, in New Gurgaon itself, so our team is local: we meet you at our office, at your sales office or at the project site for discovery, training and go-live.
Sources: Wikipedia — Dwarka Expressway · Wikipedia — New Gurgaon · The Tribune — GMDA study on Gurugram's built-up area
What makes real estate sales different
- Enquiries arrive from property portals, Facebook ads, the website, calls and WhatsApp, often for the same buyer
- Buyers enquire with several projects at once, so a slow call-back can hand the lead to someone else
- A site visit is the key step, and it needs a date, a salesperson and a reminder to the buyer
- Brokers and channel partners bring buyers too, so every lead needs a clear source for commission
- After booking, payments, documents and possession updates need follow-up over a long period
Real Estate CRM
Real estate CRM modules in Gurgaon.
The CRM modules a Gurgaon developer, broker or channel partner needs, built around your projects and your sales process.
- Leads from every sourceEnquiries from website forms, landing pages, Facebook and other social media, calls and WhatsApp, plus property-portal leads, in one list with the source of each lead.
- Auto-assignment & pipelineRound-robin or rule-based auto-assignment to your sales team, lead scoring and a visual pipeline from new enquiry to booking.
- Site-visit schedulingSite visits booked with date, project and salesperson, WhatsApp reminders to the buyer, and visit feedback logged from the mobile CRM app.
- Broker & channel-partner trackingEvery broker and channel partner's leads, site visits and bookings tracked, with commission reports worked out from closed deals.
- Property listings & inventoryProjects, towers, unit types and availability in one place, so every salesperson works from the current inventory.
- Booking-to-possession follow-upAutomated WhatsApp, email and SMS reminders for payment stages, documents and handover, with a Customer 360° history of every buyer.
Process
How the work runs.
The same clear steps for every Gurgaon project, with progress shared on WhatsApp.
- 01Meeting in GurgaonAt our Sector 84 office or your site, we map lead sources, team and projects.
- 02Pipeline designStages, assignment rules, site-visit flow and commission rules agreed.
- 03Build & integrateCRM, mobile app, WhatsApp, website forms and lead sources connected.
- 04Data migrationLeads, brokers and inventory moved from Excel, Sheets or your old CRM.
- 05Training & go-liveSales team trained on-site; support by phone and WhatsApp.
FAQs
Real Estate CRM in Gurgaon — FAQs.
Straight answers to what Gurgaon business owners ask before they start.
Can the CRM capture leads from property portals, Facebook and WhatsApp?
Yes. Website forms, landing pages, Facebook and other social media, calls and WhatsApp feed straight into the CRM. For property portals, we connect whatever the portal offers, such as a lead export, an email alert or an integration, so every enquiry lands in the same list with its source.
Can new leads be assigned to salespeople automatically?
Yes. Leads can be auto-assigned in round-robin order or by rules you set, such as project or location. The salesperson gets an alert, follow-up reminders are created, and managers can see which leads have not been called back on time.
How does site-visit scheduling work?
A salesperson books the visit with the date, time and project from the web dashboard or the mobile app. The buyer gets a WhatsApp reminder, the visit appears in the team calendar, and feedback after the visit is logged against the lead.
We work with many brokers and channel partners. Can the CRM track them?
Yes. Each broker and channel partner has a record of the leads they registered, their site visits, their bookings and the commission due. Commission reports are worked out from closed deals, which helps settle the question of who brought the buyer.
Can the CRM follow up with buyers after booking, until possession?
Yes. After booking, every buyer's payment stages, documents, calls and complaints sit in one Customer 360° view, and the CRM sends automated WhatsApp, email or SMS reminders, so follow-up continues through the agreement, the payments and possession.
Does the CRM work on the phone at project sites?
Yes. The mobile CRM app for Android and iOS lets your site team log visits, update leads and see follow-ups. It works even with limited connectivity, which helps at sites where the mobile signal is weak.
Can you move our leads from Excel or our current CRM?
Yes. We migrate leads, brokers and customer history from Excel, Google Sheets, Salesforce, Zoho or another CRM, and test the data before go-live. The CRM can run on the cloud or on your own server.
Is your team based in Gurgaon?
Yes. Our office is in Sector 84, in New Gurgaon on the Dwarka Expressway corridor. We meet you at our office, your sales office or the project site for discovery and training, and handle day-to-day support over phone and WhatsApp.
Gurgaon
How we serve Gurgaon.
Our office is in Sector 84, Gurgaon, in New Gurgaon near the Dwarka Expressway. Gurgaon clients can meet the team at the office or ask us to visit; between meetings, work runs on WhatsApp, phone and video calls, with a shared preview link for every stage.
- 01Call or WhatsAppTell us what you need, in Hindi or English.
- 02Plan togetherA video call or meeting to agree the scope, pages and features.
- 03Watch it take shapeProgress on a shared preview link, with changes over WhatsApp.
- 04Launch and supportWe go live, hand over the logins and help with changes after launch.
Areas and landmarks we cover in Gurgaon
Industrial and business areas
- DLF Cyber City
- DLF CyberHub
- DLF Galleria
- MG Road
- Udyog Vihar
- IMT Manesar
- IMT Sohna
Sectors, colonies and villages
- DLF Phase 1-3
- Golf Course Road
- Sohna Road
- Old Gurgaon
- Sector 29 / Leisure Valley
- Sector 14
- Sector 55-56
- Palam Vihar
Education and healthcare
- Gurugram University
- Management Development Institute
- Amity University Gurugram
- Medanta - The Medicity
- Artemis Hospital
Roads, rail and metro
- Golf Course Road
- Sohna Road
- Sikanderpur
- Dwarka Expressway sectors
- NH-48 / Delhi-Gurgaon Expressway
- Yellow Line
- Rapid Metro Gurgaon
- KMP / Western Peripheral Expressway
Specialised solutions
Real Estate CRM for Your Gurgaon Business
Call or WhatsApp +91-8448523313 · Mon–Sat, 9 AM – 7 PM · info@dvmtechno.com