Lead Management
Capture leads from your website, social media and calls, then auto-assign, score and track them through a clear sales pipeline.
- Web & social lead capture
- Auto-assign & scoring
- Visual pipeline
Analytics Dashboard
CRM Software Development Company in India
Custom Customer Relationship Management software that turns leads into loyal customers — pipeline management, automation, analytics, and team collaboration.
- Lead Management
- Pipeline Automation
- WhatsApp CRM
- Mobile CRM
- 300+Projects Delivered
- 10+Years Experience
- GurgaonOffice in Sector 84
- Mon–SatLocal Support
Quick answer
What does a custom CRM do, and who builds one?
DVM Techno is a Gurgaon-based software company that builds custom CRM systems for businesses across Haryana and India. A CRM captures every lead from your website, social media and calls, assigns it to the right person, sends automatic WhatsApp and email follow-ups and shows where every deal stands in your sales pipeline, and your field team gets a mobile CRM app. We work over phone, WhatsApp and video calls, and meet in person across Delhi NCR and Haryana. Call +91-8448523313 for a free consultation.
- Core features
- Lead management, sales automation, WhatsApp integration, reports
- Industries
- Real estate, healthcare, B2B sales and more
- Access
- Web dashboard and mobile CRM app
- Contact
- +91-8448523313 · Mon–Sat, 9 AM – 7 PM
Ready-made CRM or custom CRM?
| Factor | Ready-made CRM (subscription) | Custom CRM by DVM Techno |
|---|---|---|
| Fit to your process | You adapt to the tool's fixed stages and fields | Built around your own pipeline, fields and approvals |
| Cost model | Monthly fee per user that grows with your team | Project-based build, no per-user fee to the vendor |
| Integrations | Limited to what the vendor supports | Website forms, WhatsApp Business API, SMS, email and your other software |
| Ownership | You rent access to the software | Source code is handed over to you on completion |
| Best for | Small teams with a standard sales process | Growing teams with their own workflow or industry needs |
CRM Software Development
Never Miss a Lead or a Follow-Up Again.
DVM Techno is a CRM software development company based in Gurgaon, Haryana. We build custom CRM systems that capture every lead from your website, social media and calls, assign it to the right person, and remind your team to follow up — for sales teams, real estate firms, clinics, coaching institutes and B2B companies across India.
Most businesses lose sales not because of price, but because an enquiry was forgotten. A CRM puts every lead, call, quote and conversation in one place, sends automatic WhatsApp and email follow-ups, and shows exactly where every deal stands in your pipeline.
Your field team gets a mobile CRM app with visit logging and offline access, and your CRM can connect to your ERP for orders and billing.
Core Features & Capabilities
CRM Features That Close More Deals.
Every feature is designed around how your sales team actually works — from the first enquiry to the final payment and repeat orders.
Sales Automation
Auto follow-up sequences, reminder alerts, drip campaigns and task automation.
WhatsApp Integration
Send automated WhatsApp messages, quotes and reminders directly from the CRM.
Analytics & Reports
Conversion rates, team performance, revenue forecasting and deal velocity.
Email & SMS Campaigns
Bulk email and SMS campaigns with open-rate tracking and automated replies.
Calendar & Tasks
Schedule calls, demos and site visits with follow-up reminders.
Customer 360° View
Complete history of calls, emails, purchases, complaints and notes.
Mobile CRM App
Field sales CRM with location tracking, visit logging and offline access.
Industry CRMs
Ready workflows for real estate, healthcare and B2B sales teams.
Industry-Specific CRM
A CRM Built for Your Industry.
Generic CRMs force you to adapt. We build CRM workflows around your industry — and migrate your existing data from Excel, Google Sheets, Salesforce or Zoho.
Real Estate CRM
Listings · Site visits
Property listings, site visit scheduling, broker management and commission tracking.
- Property inventory
- Site visit tracking
- Commission reports
Healthcare CRM
Patients · Appointments
Patient follow-ups, appointment management and reminders for clinics and hospitals.
- Appointment reminders
- Patient history
- Follow-up automation
B2B Sales CRM
Quotes · Pipeline
Quotes, proposals, multi-stage pipelines and team targets for B2B sales teams.
- Quote builder
- Team targets
- Deal forecasting
Channels, integrations & technology
Lead sources
- Website forms
- Chatbots
- Landing pages
- Social media
- Phone calls
Messaging
- WhatsApp Business API
- Twilio SMS
Data migration
- Excel
- Google Sheets
- Salesforce
- Zoho
Technology
- React.js
- Node.js
- MySQL
- Redis
- Firebase
- AWS
- React Native
- Stripe API
Choose Your Package
CRM Packages for Every Team Size.
From a small sales team to a large agency, pick the CRM that fits today and upgrade as your team grows.
Small sales teams
Starter CRM
- Up to 3 users
- Core pipeline
- Email integration
- Web lead forms
- 1 year support
Growing businesses
Growth CRM
- Up to 15 users
- WhatsApp CRM
- Campaign module
- Mobile app
- Custom reports
- 2 years support
Large teams / agencies
Enterprise CRM
- Unlimited users
- AI lead scoring
- ERP integration
- Dedicated server
- Custom workflows
- API access
How We Work
How We Build Your CRM.
A focused five-step process that designs the CRM around your sales pipeline and gets your team using it quickly.
Start Your CRM-
01
Discovery
Map your sales process
We map how leads come in, who follows up and how deals close.
You get: Pipeline plan
-
02
Pipeline Design
Stages & automations
Pipeline stages, fields, automations and reports designed for your team.
You get: Approved design
-
03
Development
Build & integrate
CRM, mobile app, WhatsApp, email and website forms connected.
You get: Working CRM
-
04
Migration & Testing
Bring your data
Leads and customers migrated from Excel, Sheets or your old CRM, then tested.
You get: Clean data
-
05
Launch & Training
Team goes live
Team training, go-live support and ongoing improvements.
You get: Live CRM
By City
CRM software development Near You.
Local pages for the cities we serve most, with the industries we work with there.
- CRM software development in Delhi
- CRM software development in Noida
- CRM software development in Faridabad
- CRM software development in Gurgaon
- CRM software development in Rohtak
- CRM software development in Jhajjar
- CRM software development in Sonipat
- CRM software development in Rewari
- CRM software development in Charkhi Dadri
- CRM software development in Bahadurgarh
FAQs
CRM Software FAQs.
Everything you need to know before building a CRM.
How much does CRM software development cost?
It depends on the number of users, the features you need — such as WhatsApp automation, a mobile app or ERP integration — and data migration. After a free consultation we share a clear, fixed quote.
What is a CRM and how is it different from ERP?
CRM (Customer Relationship Management) focuses on the customer-facing side — leads, sales, marketing, and support. ERP manages internal operations like inventory and finance. We can build both and integrate them.
Can your CRM integrate with our existing website?
Yes. We integrate web forms, chatbots, and landing pages to automatically capture leads into the CRM. Works with WordPress, custom HTML, and all major platforms.
Does the CRM work on mobile?
Yes. We build a companion mobile app (Android/iOS) for field sales teams that works even with limited connectivity.
Can it handle real estate / healthcare specific workflows?
Yes. We build industry-specific CRMs — real estate (property listings, site visits, commission tracking), healthcare (patient follow-ups, appointment management), and B2B sales CRMs.
How long does CRM development take?
A basic CRM takes 6–8 weeks. A full-featured CRM with mobile app and integrations takes 3–5 months.
Will data from our old system be migrated?
Yes. We handle data migration from Excel, Google Sheets, Salesforce, Zoho, or any existing CRM.
Is it hosted on cloud or our own server?
Both options are available. Cloud hosting (AWS/GCP) is recommended for most businesses. On-premise is available for organisations with data compliance requirements.
Specialised solutions
Ready to Turn More Leads Into Sales?
Free consultation · Clear, fixed quote · WhatsApp follow-ups built in